FAQs
Statements are posted in the "My Finances" section of mySIS about 30 days prior to the start of each term. Please4 note, pending charges are only estimates and may change once reviewed/posted to your account.
Contact the EVMS Accounts Receivable department at 757.446.6063 or 757.446.5740.
The positive amounts are charges such as tuition, fees and health insurance that have been added to your account balance. The negative amounts are payments or credits applied to the account. The credits will have descriptions such as:
- Federal Subsidized Loans - FSL
- Unsubsidized Federal Student Loans - UFSL
- personal checks - PERSONAL.
You may also contact the EVMS Accounts Receivable department by phone at 757.446.6063 or 757.446.5740.
Log in to myPortal and select "Student Information System" (SIS) under myEVMS Resources, or bookmark the page. Log in to the Student Information System using same username and password you use to log in to Blackboard. Click Home and select Financial Statement.
If you have problems logging into SIS, contact the EVMS Network Information Center at 757.446.7400. If you have successfully logged in to the site but cannot find your financial statement, contact EVMS Accounts Receivable at 757.446.6063.
Statements are posted around 30 days prior to the start of each term and updated in real time as payments and adjustments are made.
You may make your payment in-person, through a secure PayPal portal on mySIS (2.5% fee) or by mail using personal checks, cash and money order. The EVMS Accounts Receivable office is open Monday through Friday, 8 a.m. to 4:30 p.m. The phone numbers are 757.446.5740 and 757.446.6063.
If you wish to mail a check or money order please use the following address:
EVMS Financial Services
Accounts Receivable
735 Fairfax Avenue, Suite 910 C
Norfolk, VA 23507
Stipends are issued after cash and loan proceeds have been applied against your tuition account balance. Direct deposit is the preferred method to issue refunds to students. Students enrolled in direct deposit will receive a notification from the Accounts Receivable letting them know when the funds will be posted. Students who are not enrolled in direct deposit will have refund checks mailed to their address on record with EVMS.
Stipends are processed once all posted tuition and fees have been paid. Every effort will be made to ensure all tuition and fees are posted before stipends are processed. However, any tuition or fees posted after the stipend has been processed may result in the need to return some of those funds back to EVMS.
Lenders usually start disbursing loans within 10 days before the start of class. However, there can be a lag between the time the funds are released by the lender to the time the lender funds are posted to the EVMS operating bank account. Once the funds are posted to the EVMS operating bank account, Accounts Receivable can apply the funds to your individual student account. If you have a question about lender funds and whether they have been received and applied against your account balance, contact EVMS Accounts Receivable.
Accounts Receivable immediately posts all financial aid payments and personal payments to the student’s account when they are received. Not all types of financial aid are received at the same time. You can compare your award letter to your student account for verification of what has paid to your account to date.
If you have a question about a financial aid source that has not yet been posted to your account, you can contact Financial Aid at 757.446.5804.
